An English voice bot answers calls from English-speaking customers naturally, answers common questions, collects details and hands over to a person when needed. It works together with the PBX, so even a customer abroad calling a local number gets an immediate answer.
What can an English voice bot do?
- Answer immediately - also after hours and across time zones.
- Answer common questions - hours, services, location and ordering process, from the information you set.
- Collect details - name, phone and request, and send you a summary.
- Hand over to a person - to an extension or mobile when the caller asks or the matter is complex.
- Work in several languages - English alongside Hebrew, by the number that was dialed.
How does the bot connect to the international numbers?
A voice bot is connected to the cloud PBX like any extension. For example, a US or European number can go straight to an English bot, while an Israeli number goes to a Hebrew bot. More on the voicemail and the AI voice bot.
What does the bot not do?
The bot suits answering, collecting and sorting. Complex or sensitive decisions go to a person, and the content of the bot is set by you.
Example of use
A customer abroad calls in the middle of the night in Israel. The bot answers in English, finds out what they need, collects a name and phone and sends you a summary. In the morning you call back, and the customer was not left without an answer.
Frequently asked questions
Does the bot speak natural English?
It uses AI-based speech technology, and you can listen to an example before deciding.
Can the bot hand over to a person?
Yes, to an extension or mobile, by rules you define.
Can I mix Hebrew and English?
Yes, by the number the customer called, or by a menu choice.
How do I update what the bot says?
Together with us, when your business information changes.
How much does an English voice bot cost?
Pricing depends on scope and script, and is quoted individually.