Smart cloud PBX, at a fair price for any business
Mitsi Communications provides the numbers, the PBX, the AI agent and the connection to your business systems, with no hardware and no wiring. Start with one line and grow as you need.
Live voice demo: 076-532-4380
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A complete communications stack, from the phone number to the AI agent
Four layers that work together under one interface, so your business does not have to stitch together separate vendors.
Numbers
- Number rangesA single number or a full range, as the business needs
- Geographic area codesChoose an area code by region
- Virtual numbersA separate number per branch, department or campaign
- Number portingWe port the customer's number, an asterisk number or any other number
- Asterisk numbersSubject to availability. When a number frees up, it can be purchased
PBX
- Cloud PBXNo hardware, extensions, and mobile as an extension
- Call routerRouting by hours, caller choice or availability
- Call recordingRecordings managed and stored securely
- SMS from the PBXAlso as an add-on to an existing PBX
- SIP trunksTrunks for business PBX systems
Artificial intelligence
- Hebrew voice botAnswers, routes, takes messages and books meetings
- Outbound callsReminders, appointment confirmations and service follow-up
- AI agent that manages the PBXRemotely, in plain conversation
- Transcription and summaryfor every call, with search
Integrations
- API and WebhooksFor any business system
- CRM integrationEvery call, message and event sent automatically
- AutomationAlso through Make
- WhatsApp botAI-powered and live, ask us for details
The PBX is recognized by an AI agent, and the agent manages it remotely
Instead of digging through settings screens, you tell the agent in words what to change. It works against the system itself and reports what was done.
- Adds extensions and changes routing
- Connects numbers and sets working hours
- Works from anywhere, with no physical access
- Uses the same API available to any other system
Connect to any business system through the API
Every call, message and event is sent automatically to your system, including the transcript and summary, and external systems can be triggered by call events. There is no extra charge for the integration itself.
- Any CRM that offers an API or Webhook
- Automation and workflows
- A customer's existing bot can be connected to the PBX
An innovative system, built on 20 years of business telecom experience
Mitsi Communications is a young company, breaking new ground in the cloud and in AI. Behind the system stands two decades of business telecom experience, and active businesses already work with us today.
- 20 years of accumulated experience in business telecom
- Active customers across different fields
- Personal support from setup to ongoing service
Number ranges and geographic area codes
A business with several branches, campaigns or sales reps can get a full range and route each number to a different destination.
Single number
A business line separate from your personal mobile, answered from any device.
Number range
Several numbers in a row, each with its own routing, hours and recording.
Geographic area codes
Pick an area code that fits the region the business operates in.
Three steps, no technician and no hardware
Leave your details
Or call. Tell us what the business needs: numbers, extensions, a bot.
Get a tailored quote
A quote based on your setup, before you commit to anything.
The system is set up
A simple internet connection, number porting where possible, and personal support.
Useful information about PBX, call routing and voice bots
Short, practical guides. Read them before you decide, even without leaving your details.
Cloud PBX and choosing
Call routing and answering
AI and integrations
What to know before moving to a cloud PBX
What is a cloud PBX?
A cloud PBX is a phone system that runs over the internet, with no hardware in the office and no wiring. Calls are routed to extensions, mobiles or a bot, and every change is made in the interface. About the PBX
What is the difference between a smart PBX and a regular one?
A regular PBX rings and transfers calls. A smart PBX also routes by rules, transcribes and summarizes calls, connects to your CRM and can answer with a Hebrew voice bot.
What is a call router and a voice router?
A call router decides where each call goes. A voice router does it with a bot that understands in words what the caller needs.
Virtual PBX and virtual numbers
A virtual PBX is a cloud PBX that is not tied to a physical line. A virtual number gives each branch or campaign its own number.
How much does it cost?
Pricing depends on the number of extensions, call volume and add-ons. We prepare a tailored quote before you commit.
Can I record calls?
Yes. Recording is managed according to legal requirements. The information is general and is not legal advice. Amendment 73
Questions? We have answers
What is Mitsi Communications?
An Israeli company in smart business communications. It provides numbers, smart cloud PBX systems, an AI voice bot, CRM integration, SMS from the PBX and AI call reports.
Do I need hardware or phone lines?
No. The PBX runs over a simple internet connection, with no outdated hardware and no dependence on physical phone lines.
Can I keep my existing number?
Yes. We port the customer's number, including asterisk numbers and any other number, so customers keep dialing the same number.
How do I connect the PBX to my CRM?
The PBX connects to any CRM that offers an API or Webhook, and also through Make. Every call, message and event is sent automatically, including a transcript and summary.
What is an AI agent that manages the PBX?
The PBX is recognized by an AI agent, which manages it remotely from instructions given in words: it adds extensions, changes routing and connects numbers.
Can the voice bot also call customers?
Yes. It places outbound calls: reminders, appointment confirmations and service follow-up, and returns a transcript and summary for every call.
How much does a PBX cost?
Pricing depends on the business setup and needs. Leave your details and get a tailored quote before you commit.
Tell us what your business needs, and we will come back with a quote
A tailored quote, no commitment, and you do not pay for what you do not need.