Small Business Phone Line with Call Recording

A small business phone line from Mitsi Communications is an internet landline where every call is recorded, transcribed and searchable, and that can be upgraded at any stage to a smart cloud PBX with a voice bot and an AI agent.

A small business does not need a physical PBX, wiring or a technician. It needs a business number separate from the personal mobile, calls that do not get lost, and organized recording that protects the business with customers, suppliers and employees. That is exactly what the single line is.

What does a single business line include?

A separate business number that you answer from your mobile, computer or an IP device, from anywhere with internet.
Call recording to legal requirements, managed and stored securely. See the guide Recording business calls.
Transcription and search: every recorded call is written as text after it ends, and you can search what was said (Hebrew only at this stage).
Night message and forwarding to mobile, so you do not miss a customer outside working hours.
SMS or a WhatsApp link after each call: the same features as the smart PBX are available on a single line.

Upgrade later: PBX, voice bot and AI agent

A growing business does not have to replace the system. The same line becomes part of a smart cloud PBX with extensions, call routing and CRM integration. On top of it you can add a voice bot that answers customers, and an outbound voice bot.

An AI-powered WhatsApp bot is live. Leave your details and we will tailor it to your business.

Who is it for?

Independent professionals and small business owners who want to separate the personal mobile from the business line: clinics and therapists, contractors and tradespeople, law and accounting offices, shops and service businesses. Anyone who takes customer calls and wants organized records of them.

How do you start?

Leave your details or call, receive a tailored quote before you commit to anything, and the line is set up with no wiring and no technician. If you already have a number, in most cases you can keep it.

Frequently asked questions

How much does a small business phone line cost?

Pricing depends on the setup and features the business needs. Leave your details and receive a tailored quote before you commit.

Is the recording legal?

Recording is managed according to legal requirements. To activate it correctly in your business, read the guide on recording business calls. The information is general and is not legal advice.

Can I transfer an existing number to the new line?

In most cases yes, and customers keep dialing the same number.

Can I upgrade later to a PBX?

Yes. The same line becomes part of a cloud PBX with extensions, routing, a voice bot and an AI agent.

Is there a WhatsApp bot with AI?