Buying an Israeli phone line for your business is a small decision that affects every customer inquiry. Choose a line that fits your business, check what the package includes, and make sure you can connect it to a PBX, record calls and add minutes when you need to.

What should you check before buying a business line?

  • Line type - a regular landline number, an internet number or a virtual number, depending on your business.
  • Minutes package - how many minutes are included and what happens when you go over. See a minutes package for a business line.
  • Call recording - whether recording is included, where recordings are stored and who can listen. See a line with call recording as the law requires.
  • PBX connection - whether you can add extensions, a call router and after-hours answering.
  • Existing number - if you have a known number, check whether it can be moved so you do not lose customers.

A single line or a PBX?

A small business can start with one line and grow. A phone line for a small business suits independent professionals with few calls, and a smart cloud PBX suits teams with several people and extensions. You can start with a line and move to a PBX without changing your number.

How do you start?

Choose a line type, define a minutes package, and add recording if needed. Mitsi Communications guides setup with a personal approach, and the quote is sent before you commit.

Example of use

A small business owner who moves a private line to a business line gets a dedicated number, after-hours answering and recording of service calls. They separate work from private life and have a record of every inquiry.

Frequently asked questions

Which line suits a small business?

A landline or internet number with a suitable minutes package. The choice depends on call volume and the need for recording.

Can I keep my existing number?

In many cases an existing number can be moved to a new provider. Terms depend on the number type and current provider.

Can I add call recording to a line?

Yes, recording is possible on a line and on a PBX. Consult a lawyer about notice and retention duties.

Can I move from a line to a PBX later?

Yes, you can expand to extensions and call routing without changing your number.

How much does a business line cost?

Pricing depends on the line type and minutes package, and is quoted individually.